Privacy and Cookie Policy

Relishindian is committed to protecting your personal information. This statement explains our policies and practices.

Information Collected

This Privacy Policy is published in compliance of:

  • Section 43A of the Information Technology Act, 2000; and
  • Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules")
  • Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

"Personal Information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. The SPI Rules further define "sensitive personal data or information" of a person to mean Personal Information about that person relating to:

  • passwords;
  • financial information such as bank accounts, credit and debit card details or other payment instrument details;
  • physical, physiological and mental health condition;
  • name, age, address, e-mail, phone number, date of birth, sexual orientation;
  • medical records and history;
  • biometric information;
  • information received by body corporate under lawful contract or otherwise;
  • visitor details as provided at the time of registration or thereafter; and
  • call data records.

Relishindian collects personal information through the web site and other similar platforms to support customer relationships and provide services. The information collected may include your name, phone number, e-mail, address, or title etc. Providing this information is voluntary, usually when you register for an event, request software evaluations or demo, subscribe to our newsletters or user support groups and other related events. You do not have to provide any information to Relishindian, but our ability to provide you with certain services or information might be restricted should you elect not to provide the requested information. When you visit the Relishindian web site or any other platform, our web server identifies the unique Internet address you are connecting from and basic information about your web browser, the operating system of your computer, software plug-ins installed on your system, and your hardware platform.

Cookies and Similar Technologies

Cookies are small text strings sent to your web browser, which is then stored on your computer and identifies you when you return to our platform. We use cookies and similar technologies to collect usage and analytic data that helps us provide our Site, Software, and/or Services to you as well as to help deliver ads for relevant Relishindian products and services to you when you visit certain pages on the platform and then visit certain third-party sites.

Cookies will not be used by Relishindian to track any other of your activities on the Internet. You can always select not to accept cookies through a functionality built into your web browser. Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Relishindian understands and supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Relishindian cookies may disable certain features on our Website and/or other platform and may make it impossible for you to use certain services available on our Website and/or other platform. This may also affect your overall experience with us.

Social Media Features

Our platform may include Social Media Features, such as the “Like” button, Comment and Widgets such as the “Share This” button or interactive mini-programs that run on our site. These features may collect your IP address, which pages you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our platform. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Use of Personal Information

We use personal information for the agreed upon purposes only, for example to email you offers or to communicate with you about our product announcement, software updates, as well as provide support to your requests for assistance, including account verification support if you’re having difficulty accessing your account. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our platform (for example, by generating analytics about how our customers browse and interact with the platform, and to assess the success of our marketing and advertising campaigns).

You may opt out of such communications at any time by clicking the "unsubscribe" link found within emails and changing your contact preferences. All Relishindian registered account holders will continue to receive transactional messages related to our Services, even if you unsubscribe from promotional emails.

Non-Access

Relishindian requires that the visitor must be at least 18 years old to have our permission to use this site. If you are below 18 years of age, you are strictly prohibited from registering on our Website and/or other platform or doing any act which leads us to believe that you are 18 years of age or above. If you are the parent or guardian of a child under 18 years of age you provide your consent to your child’s registration with our Website and/or other platform and if you believe that they have disclosed personally identifiable information to us, please contact us at info@relishindian.co.uk so that we may take immediate steps to delete the child's information

Information Access and Disclosure

Relishindian may share or disclose information to its affiliates and subsidiaries worldwide, as well as our business partners serving you. We also use service providers for specific services and functions, including hosting, customer support services, and analytics.

Relishindian does not sell information collected from visitors visiting our platform. Additionally, we may post any customer statements, quotes or testimonials obtained via communications with us, on our platform and in marketing materials. By submitting, users agree to give us all rights to any material for the promotion of our Products.

Changing and Updating Personal Information

You have access to your personal information collected by us. If you would like to change, update, or remove your personal information, contact us by sending an email to info@relishindian.co.uk. Please allow 30 days for us to update your information.

Safeguards: Protecting Your Information

Relishindian is committed to protecting the security of your information and takes reasonable precautions to protect it. We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security ("TLS") or secure socket layer ("SSL") technology.

Our servers are located in AWS Cloud servers, so your information may be transferred, stored, or processed in Cloud servers. While the data protection, privacy, and other laws of the country where these servers are stored might not be as comprehensive as those in other countries, we take many steps to protect your privacy, including offering a data processing addendum.

Our staff are aware of the importance of maintaining the security and confidentiality of personal information. Access to your personal information is protected by password and limited to a few individuals on "need-to-know" basis.

Relishindian will retain your information for as long as your account is active or as long as your information is necessary to provide you with our services. We may also retain and use your information to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements for any further period thereafter.

Recourse

If you have any concerns about the Relishindian web site, contact the admin team at info@relishindian.co.uk.

  • Third Parties and Other Web Sites. Our web site provides links to third parties and other web sites. The privacy policies of these third parties are not under our control and may be different from ours.
  • Changes to This Privacy Statement Relishindian reserves the right to change this Privacy Statement at any time. The changes will be reflected on this page.
  • Questions and Suggestions and Grievance Officer If you have any questions or concerns regarding this privacy and cookie policy, you should contact us by sending an e-mail to Legal Grievance officer at complaints{{ config('app.name') }}.com.

You acknowledge that Disclaimer, Privacy and Cookie Policy are a part of the Terms of Use of the platform and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in the policies on this website. Your visit to the platform and use of the Services is subject to this Privacy and Cookie Policy and the Terms of Use.